How to Recall an Email in Outlook: 10 Second Guide With Print Screens. How many times have you been in a situation to recall Outlook message because of misspelling, grammar, or you’ve sent an email to the wrong recipient, even worse to the wrong department, even forgotten to include a necessary attachment or you’ve simply sent an unfinished email?
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The tutorial provides the detailed guidance on how to retrieve email in Outlook after it has been sent, explains the key factors of recall success and describes a couple of alternatives.A hasty click of the mouse can happen to the best of us. So, the Send button is hit, your email is on its way to the recipient, and you are cringing at the thought of what it may cost you. Before you start weighing the consequences and composing an apology notice, why not try to retrieve the erroneous message? Luckily, many email clients provide the ability to undo email messages after sending.
Though this technique has a number of requirements and limitations, it does give you a good chance to timely correct your mistake and save face.What does it mean to recall an email?If you have accidentally sent an incomplete message, or forgot to attach a file, or sent an email to a wrong person, you can try to retrieve the message from the recipient's inbox before they read it. In Microsoft Outlook, this feature is called Recall email, and it can be done in two different ways:. Delete the message from the recipient's Inbox. Replace the original message with a new one.When a message is successfully recalled, the recipients no longer see it in their inbox.The ability to retrieve email is only available for Microsoft Exchange email accounts and Office 365 users. Outlook 2007, Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 are supported.Some other email clients provide a similar feature too, though it may be called differently.
For example, Gmail has the Undo Send option. Unlike Microsoft Outlook, Google Gmail is not recalling a message, but rather delaying its sending within a very short time period. For more information, please see. How to recall a message in OutlookTo recall a message sent in error, here are the steps to perform:.
Go to the Sent Items folder. Double-click on the message you want to retract to open it in a separate window. The Recall option is not available for a message displayed in the Reading Pane.
On the Message tab, in the Move group, click Actions Recall This Message. In the Recall This Message dialog box, select one of the below options, and click OK:. Delete unread copies of this message – this will remove the message from the recipient's inbox. Delete unread copies and replace with a new message – this will replace the original message with a new one. Tips and notes:.
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If the Recall command is not available for you, then most likely you don't have an Exchange account, or this function is disabled by your Exchange administrator. Please see.
If the original message is sent to multiple recipients, a recall will be made for everyone. Only the messages that are within the Retention Period set for your mailbox can be restored. The length of the period depends on your Exchange or Office 365 settings, the default is 14 days. How do I know if a recalled message was successful?If you wish to be informed about the result, as usual and make sure the Tell me if recall succeeds or fails for each recipient box is checked (usually, this option is selected by default):Outlook will send you a notification as soon as the recall message is processed by the recipient:A tracking icon will also be added to your original message. Open the message you attempted to recall from the Sent items folder, click the Tracking button on the Message tab, and Outlook will show you the details. Notes:.
Sometimes a confirmation message may arrive with a delay because the recipient was not logged into Outlook when the recall was sent. At times, a success message may be misleading, for example, when the recipient opens your message and then marks it as 'unread'.
In this case, the recall could still be reported as successful even though the original message was actually read.What does it mean when you get a recall message?When you get a recall notification like shown below, that means that the sender does not want you to read their original message and has attempted to retrieve it from your Inbox.Most often, a recall message is received in one of the following situations:. The recipient uses a desktop version of Outlook that is not on Exchange Server. In that event, the recipient only receives a note that a recall attempt has been made. The original message won't be deleted from their inbox in any case. The recipient is on the same Exchange Server as the sender, but the ' Automatically process meeting requests and responses to meeting requests and polls' option is not selected in their Outlook ( File Options Mail Tracking). In this case, the original message will be automatically deleted if the recipient opens the recall message while the original message is still unread.Undo Send in GmailUndo Send is now a default feature of Gmail.
After sending a message, the Undo option will pop up automatically in the bottom left corner of your screen, and you will have about 30 seconds to make your decision before the option disappears:Unlike Outlook's recall feature, Gmail’s Undo option does not pry out an email from the receiver's mailbox. What is actually does is delaying email sending like Outlook's does. If you do not use Undo within 30 seconds, the message will be sent permanently to the recipient. Alternatives to recalling a messageSince there are too many factors that impact the success of a message recall, one of the following workarounds may come in handy. Delay sending emailIf you often send important information, a recall failure could be a costly mistake. To prevent this from happening, you can force Outlook to keep your emails in Outbox for a specified time interval before sending.
This will give you time to grab an inappropriate message from your Outbox folder and correct a mistake. Two options are available to you:. Configure an Outlook rule that sets up an interval between the time the Send button is hit and the moment when the message is actually sent. In this way, you can delay all outgoing messages or only those that meet certain conditions, e.g.
Sent from a specific account. Depay delivery of a specific email that you are composing.For more information, please see.
Send an apologySending a quick apology note could be the simplest solution if the message you've mistakenly sent does not contain sensitive information and is not too abominable. Simply apologize and stop worrying about it. To err is human:)That's how you recall sent email in Outlook. I thank you for reading and hope to see you on our blog next week! You may also be interested in:.
Cmazurk wrote:I would be most interested in knowing if it is possible to Recall a Sent email using Outlook on a Mac Product??That feature is available on a PC version but not on the Mac version. That said, it doesn't really work on the PC side anyway.
When someone tries to recall an email sent from their PC, I receive the email plus a second email that says: 'XXXX wishes to recall the message YYYY' which is simply communicating that they did not intend to send it, but I still receive the original message that they did not intend to send to me.Other server configurations might enable the message to actually be recalled but not one I have seen. Apple Footer.This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.
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